1. Disqus can't handle customized layouts, meaning ones other than the generic ones that are on your blogging platform. Whenever I changed my layout, Disqus had a fit and wouldn't work right at all. I had to go in and add the code for it manually which either took me F-O-R-E-V-E-R or just wouldn't work. I also could never get their widgets that showed posts with most comments, people who commented most, etc. to show up right.
2. For most of the people that came to my blog, Disqus wouldn't work. Some people had trouble logging in and for others, the comments wouldn't even load. Comments would get lost or would post repeatedly. I've never had those complaints about Blogger and it's commenting system.
3. Their customer service isn't very good. The first question I filed with them never got answered so I closed it. The second question got acknowledged only after I complained about it on Twitter. I've talked to countless people using Disqus getting the run around from technical support telling them to email them directly. Then when they email, they tell them to submit a help ticket. Then the ticket request takes forever or is never answered. It's frustrating.
This angry kitty cat pretty accurately represents how I was feeling last night.
4. I got TONS more spam comments after installing Disqus. This may or may not be their problem but it was incredibly irritating. I banned spammer after spammer from commenting. I've only had a couple spammers through Blogger comments and they're few and far between.
5. I am hoping with all my might that all my comments will stay on the blog. I don't think it should be a problem but who knows? I talked to a few people who had screwy things happen when they deleted Disqus - either ALL of their comments vanished with no way to retrieve them or they exported them and then couldn't get them to reinstall on their blog. If the comments are gone, I'll be really sad but there's not much I can do now.
See now, this should have been red flag number one to me because storing my comments on another database is (in my opinion) not that great of an idea. I should have put more thought into it when I installed it but I saw lots of people using it and thought it looked like a better way to connect. Once you had the reigns over to a third-party, you no longer have control. But such is life. You live and learn.
UPDATE: I was able to export my comments and put them back on my blog. It was mildly difficult to do. Many comments from before have the wrong dates on them and/or a black avatar with an X on it (instead of the person's regular avatar) but they are all there.
6. Disqus can take a lot of time to load. It makes my blog posts load slower which makes people want to stay here less or not visit at all. This is a non-issue with Blogger's commenting system.
7. If you need further information, Google "disqus sucks" or something similar. You'll get a multitude of posts. Of course, I guess that's bound to happen with anything you Google, though. Regardless, read a few of them and then tell me you still want to use this commenting system on your blog:
Now I will reiterate that if you have Disqus and it works fine, more power to you. I'm just telling you my opinion of how it has worked for me. From now on we'll just be using regular 'ol Blogger comments on this here blog. :)
UPDATE: I've had lots of people email me or comment on this post asking about how to remove Disqus or how to get help. As I said, customer support was not the best so I would suggest the following:
- Disqus has a help page that tells you how to delete your account/forum and it is located here - http://docs.disqus.com/help/73/ - BUT please make sure you download/export your comments BEFORE deleting your account/forum. I cannot stress that enough. If you don't, all your comments will be lost. (The help page was temporarily unavailable but it appears to be up and working again.)
- To export your comments: Login to your Disqus Admin, then navigate to Tools -> Import/Export, and click Export. Make sure you download your comments as an XML file.
- Try to remove the gadget manually from the Disqus webpage or if you're pretty good with HTML, remove all information between the tags labeled "Disqus" in the comments section of your HTML.
- Shawntele from Rambling With Grace wrote a blog post that tells you how to export your comments back into Blogger: http://ramblingwithgrace.com/2011/05/how-to-export-disqus-comments-back-into/
I hope that helps! If you have any suggestions, tips or tricks, please leave them in the comments and I'll add them so others might be able to try them.
ANOTHER UPDATE: I haven't had Disqus on my blog since I uninstalled it in 2010 so some things may have changed - I try to update this page whenever I get a new comment on it. I have heard from some people that Disqus has been updated and works better now - that's great! Others have told me it is still horrible. Regardless, I still don't want it. ;)